Privacy Policy


1. Privacy policy

1.1. Service Provider is committed to respecting User´s privacy. Service Provider is the sole owner of the information collected on The information is used entirely and only by us, except in cases where we use third party agents to perform certain functions for us, such as credit card processing, delivering packages and fulfilling orders. In those cases, we provide only the information necessary for the performance of those specific functions.

1.2. Service Provider does not transfer any information given by the User for third party for any other purpose than processing the order. We will not sell, share or rent this information to any other entity for any reason.

1.3. Service Provider reserves right to transfer the information provided by the User to the authorities in the case of infringement of laws and violation of good practice (bona mores) by the User.

1.4. User has the right to examine change and delete information about him/herself from the register. Upon request we provide any site visitor who establishes his or her identity to our satisfaction with access to information that we have collected from them.

2. Ordering and Payment Terms

2.1. When an order is placed in the Service the binding sales agreement between the User and the Service Provider is reached when payment has been received. After payment User receives order confirmation e-mail. 

2.2. Unless otherwise agreed by the Service Provider, payment must be received by the Service Provider prior to acceptance of an order.

2.3. Service Provider reserves the right to reject any order in its sole discretion.

3. Product prices

3.1. The product price is the price displayed for the item on the Service at the time of ordering.

3.2. Delivery charges vary depending on the shipping destination and are stated for each order at Checkout Finland Oy.

3.3. All the product prices and delivery charges in the Checkout are charged in euros (EUR).

3.4. For the European Union countries all prices displayed are inclusive of VAT (Value Added Tax). All non-EU countries are shipped to on a DDU (Delivered Duty Unpaid) basis and all the product prices displayed are exclusive of all taxes and duties. The User from a non-EU country is liable for all import duties, customs and local sales taxes levied by the destination country.

4. Delivery

4.1. Delivery charges vary depending on the shipping destination and are stated for each order at Checkout Finland Oy.

4.2. Delivery times vary from product to product. Delivery time is determined by availability of the product and order destination.

8.3. Service Provider shall not be liable for delays in performing or failure to perform this Agreement or any obligations hereunder, which are directly attributable to causes beyond its reasonable control (force majeure), including, but not limited to, acts of God, fires, strikes, labour disputes, war, acts or intervention by any governmental authority, failure of a common carrier, supplier, hardware, software, browser, or communications equipment, or network failure, congestion, or malfunction.

4.4. Service Provider reserves the right to deliver different products ordered in the same time separately.

4.5. Service Provider takes responsibility over the loss and damage of the product occurred during the delivery

5. Cancellation and returns

Returns are accepted 14 days of the delivery based on the Finnish consumer protection legislation. Return instructions are given on request.

This returns and cancellation policy is not applicable for business-to-business orders or any orders delivered to any entities with a valid Business Identity Code or Tax Identification Number. In business-to-business or corporate orders we follow the Regulation of the European Parliament and of the Council on a Common European Sales Law (CESL).

6. Changes to the Service and this Agreement

Service Provider reserves the right to make changes to the Service, policies, and this User Agreement at any time.

7. Jurisdiction and Settlement of Disputes

This User Agreement will be interpreted, construed and enforced in all respects in accordance with the laws of the Republic of Finland. Any contractual disputes are primarily settled through negotiations, in other cases disputes are settled at the Espoo District Court, Finland.

8. Language of this Agreement

the parties have agreed that this Agreement and related documents shall be written in English.

Security and Privacy


All customer information records will be secured both within the Internet in Bank transfer as well as outside it. All confidential information while transferring Users funds will be encrypted so that no third party will be able to access them.

Bondenliving does not access or store any payment data, such as credit card numbers, bank account details etc. PayPal and Checkout Finland Oy process the transactions confidentially, both of them are leading e-commerce payment providers. The payment card details are transferred to payment gateways over an encrypted SSL connection.

The supplied order related information will only be accessed by designated Bondenliving employees processing deliveries, billing, transportation and customer care. Our customer database is secured by personal user logins and passwords. If you prefer not to order online, you can also place your order by email. In the case of email orders please provide your phone details, as we will call you during the transaction validation process.

Privacy Policy

Bonden will not submit any information supplied by the customers to third parties. We only demand the customer’s information essential to ordering of and billing for our products. E-mail addresses and phone numbers are required to confirm the orders and contact the customer in case of possible problem situations.