Terms & Conditions

PAYMENT


Payment and deliveries


We deliver products to the following EU-countries; Austria, Belgium, Denmark, Finland (not Åland), France, Germany, Great Britain, Italy, Luxemburg, Netherlands and Sweden. 


Terms of payment


Payment must be received prior to accepting an order. We accept following payment methods: Credit- and debit cards (Visa, Visa Debit, Visa Electron, MasterCard, Debit MasterCard), PayPal, net payments with Finnish banks and credit institutions.


Payment service provider

Checkout Finland Oy (Business ID 2196606-6) acts as an implementer of the payment handling services and as a Payment Service Provider. Checkout Finland Oy will be shown, as a recipient in the invoice and Checkout Finland Oy will forward the payment to Bondenliving. Checkout Finland is an authorized payment institution. 

Checkout Finland Oy

Pyhäjärvenkatu 5 C

33200 Tampere

Finland

Tel: +358 800 552010


Shipping costs


Finland

8,50 € delivery cost to nearest post office

12,50 € delivery cost for home deliveries

 

Belgium, Denmark, Germany, Luxemburg, Netherlands, Sweden

16,50 € delivery cost for home deliveries

 

Austria, France, Great Britain, Italy

22 € delivery cost for home deliveries


The costs of delivery are shown in the basket when the products have been chosen. 


RETURNS


You have the right to return or exchange your order by contacting the Bonden Web Store within 14 days of the delivery based on the Finnish consumer protection legislation. Please contact us at info@bondenliving.com for your return instructions.

 

Returned products must be unused, in the condition they were in when received by you, re-packaged into its original package. The product must be returned immediately after receiving return instructions from Bondenliving. In case the product is damaged or lost during the return, the customer will be responsible for the expenses.

 

Please remember to return the product with a copy of the delivery note with a reason for the return. When we have received your shipment, the amount will be refunded. We will not refund the cost of return-shipping costs.

 

Please note the merchandise offered in Bonden Web Store are presented in the format of digital images of existing merchandise. Since the materials used are natural, minor divergences of the photographs from reality do not constitute a defect of the ordered merchandise.



TERMS OF USE

Terms of Use

Bonden User Agreement

Parties to this agreement

Use of the Service

Registration

User responsibilities

Privacy policy

Ordering and Payment Terms

Product prices

Delivery

Cancellation and returns

Changes to the Service and this Agreement

Jurisdiction and Settlement of Disputes

Language of this Agreement


1. Parties to this agreement

This user agreement (referred to hereinafter as the Agreement) contains the terms and conditions of the use of bonden.fi web service (referred to hereinafter as the Service) owned by Perhosvaikutus Oy (referred to hereinafter as the Service Provider). When a person (referred to hereinafter as the User) completes the registration process or orders product/s, he or she agrees to this Agreement.

Contact details of the Service Provider:

Perhosvaikutus Oy / Bondenliving

Yhtiöntie 7 B, 02700 Kauniainen

Finland

Business Identification Number: FI22450512 


2. Use of the Service

2.1. The Service is intended for private individuals, institutions and companies who live / which are located in the countries listed on the Service website.

2.2. Return policy does not apply to orders made by institutions or companies.

2.3. You must be eighteen or older to order products from the Service.

2.4. Everything in the Service, including images, drawings, sound, graphics and text, is protected by worldwide copyright and other proprietary laws and treaty provisions. Service Provider grants you a limited license to access and make personal use of this site, and not to download, except where specifically invited, nor to duplicate, sell or modify, any portion of this site without express written authorization from the Service Provider.

3. Registration

3.1. User can register by filling out the register form and choosing a user name and password. To register User must provide his/her real name, address, phone number/ mobile phone number and e-mail address. In addition to above-mentioned information, the institutional and corporate customers must include the trade registry number and VAT number.

3.2. By registration User warrants that he/she has read the provisions of this agreement agrees to these provisions and pledges oneself to comply with these provisions.

3.3. The User ordering on behalf of a company warrants that he/she has sufficient authority to order the items in question and bind that company to this Agreement.

3.4. Registration is free of any charges.

4. User responsibilities

4.1. The User accepts responsibility for all activities that occur under his/her account or password. The User is solely responsible for maintaining the security of his/her password.

4.2. The User warrants to the Service Provider that the information he/she provides during the registration process (and any notification of change of such information) is true and correct.

4.3. The User warrants that he/she is over 18 years old.


PRIVACY POLICY

5. Privacy policy

5.1. Service Provider is committed to respecting User´s privacy. Service Provider is the sole owner of the information collected on theotherdanishguy.com. The information is used entirely and only by us, except in cases where we use third party agents to perform certain functions for us, such as credit card processing, delivering packages and fulfilling orders. In those cases, we provide only the information necessary for the performance of those specific functions.

5.2. Service Provider does not transfer any information given by the User for third party for any other purpose than processing the order. We will not sell, share or rent this information to any other entity for any reason.

5.3. Service Provider reserves right to transfer the information provided by the User to the authorities in the case of infringement of laws and violation of good practice (bona mores) by the User.

5.4. User has the right to examine change and delete information about him/herself from the register. Upon request we provide any site visitor who establishes his or her identity to our satisfaction with access to information that we have collected from them.

6. Ordering and Payment Terms

6.1. When an order is placed in the Service the binding sales agreement between the User and the Service Provider is reached when payment has been received. After payment User receives order confirmation e-mail. 

6.2. Unless otherwise agreed by the Service Provider, payment must be received by the Service Provider prior to acceptance of an order.

6.3. Service Provider reserves the right to reject any order in its sole discretion.

7. Product prices

7.1. The product price is the price displayed for the item on the Service at the time of ordering.

7.2. Delivery charges vary depending on the shipping destination and are stated for each order at Checkout Finland Oy.

7.3. All the product prices and delivery charges in the Checkout are charged in euros (EUR).

7.4. For the European Union countries all prices displayed are inclusive of VAT (Value Added Tax). All non-EU countries are shipped to on a DDU (Delivered Duty Unpaid) basis and all the product prices displayed are exclusive of all taxes and duties. The User from a non-EU country is liable for all import duties, customs and local sales taxes levied by the destination country.

8. Delivery

8.1. Delivery charges vary depending on the shipping destination and are stated for each order at Checkout Finland Oy.

8.2. Delivery times vary from product to product. Delivery time is determined by availability of the product and order destination.

8.3. Service Provider shall not be liable for delays in performing or failure to perform this Agreement or any obligations hereunder, which are directly attributable to causes beyond its reasonable control (force majeure), including, but not limited to, acts of God, fires, strikes, labour disputes, war, acts or intervention by any governmental authority, failure of a common carrier, supplier, hardware, software, browser, or communications equipment, or network failure, congestion, or malfunction.

8.4. Service Provider reserves the right to deliver different products ordered in the same time separately.

8.5. Service Provider takes responsibility over the loss and damage of the product occurred during the delivery

9. Cancellation and returns

Returns are accepted 14 days of the delivery based on the Finnish consumer protection legislation. Return instructions are given on request.

This returns and cancellation policy is not applicable for business-to-business orders or any orders delivered to any entities with a valid Business Identity Code or Tax Identification Number. In business-to-business or corporate orders we follow the Regulation of the European Parliament and of the Council on a Common European Sales Law (CESL).

10. Changes to the Service and this Agreement

Service Provider reserves the right to make changes to the Service, policies, and this User Agreement at any time.

11. Jurisdiction and Settlement of Disputes

This User Agreement will be interpreted, construed and enforced in all respects in accordance with the laws of the Republic of Finland. Any contractual disputes are primarily settled through negotiations, in other cases disputes are settled at the Espoo District Court, Finland.

12. Language of this Agreement

the parties have agreed that this Agreement and related documents shall be written in English.

Security and Privacy

Security

All customer information records will be secured both within the Internet in Bank transfer as well as outside it. All confidential information while transferring Users funds will be encrypted so that no third party will be able to access them.

Bondenliving does not access or store any payment data, such as credit card numbers, bank account details etc. PayPal and Checkout Finland Oy process the transactions confidentially, both of them are leading e-commerce payment providers. The payment card details are transferred to payment gateways over an encrypted SSL connection.

The supplied order related information will only be accessed by designated Bondenliving employees processing deliveries, billing, transportation and customer care. Our customer database is secured by personal user logins and passwords. If you prefer not to order online, you can also place your order by email. In the case of email orders please provide your phone details, as we will call you during the transaction validation process.


Privacy Policy

Bonden will not submit any information supplied by the customers to third parties. We only demand the customer’s information essential to ordering of and billing for our products. E-mail addresses and phone numbers are required to confirm the orders and contact the customer in case of possible problem situations.


Cookies

Like many other websites, also bonden.fi uses cookies. Cookies are small strings of text that a website can send to your browser. Cookies enable website to remember your browser and its settings when you return to the website and hence enables us to provide you with better-personalized service.

Cookies do not retrieve any other information from your computer, pass on viruses or capture your e-mail address. To use our website efficiently, you have to accept cookies. Normally browsers are set to accept cookies. If your browser doesn´t accepts cookies you can easily change the settings in your browser´s preferences.